ILLUSTRATED WORKFLOWExample, not live activity
Answer questions and assign
inquiries to loan officers.
THE VISITOR ASKS“I'm buying my first home. Can someone help me understand where to start?”
- 01
Answer from your approved informationExplain loan programs and ask for the details your team needs.
- 02
Record the inquiry in your CRMContact details, consent, source page and conversation.
- 03
Assign an officer and a follow-up taskInclude the conversation and available appointment options.
Result: an assigned inquiry with a follow-up task.No property listing required. Works from loan-program pages, officer profiles and general inquiries.
This is an example workflow, not a submitted lead or saved appointment.